Patient Registry & EMR
Centralized demographic records, MRN indexing, duplicate detection, patient merge safeguards, and full clinical visit history.
- Instant CNIC, Phone & MRN search
- Duplicate merge detection
- Lifetime electronic care timeline
Enterprise Healthcare Platform · CGH
Clinical care and hospital operations, one secure platform
Book visits, access the patient portal, or sign in to staff workspaces — with electronic records, OPD queues, beds, pharmacy, and telemedicine in one place.
99.98%
Target availability
< 5s
Record retrieval goal
100%
Audit logged & RBAC
24/7+
Emergency & telehealth
Illustrative sample only — not live patient or operational data.
OPD Waiting
18 patients
Bed Occupancy
84% capacity
Active Orders
7 pending
Telehealth
5 connected
Sample OPD Token Queue
Ward A · Clinic 2
Token #DEMO-104 · Alex Sample
Cardiology · Dr. Example One
Token #DEMO-103 · Jordan Demo
Internal Medicine · Dr. Example Two
Token #DEMO-102 · Casey Fiction
General Surgery · Dr. Example Three
Pharmacy Dispense:
Sample Antibiotic 500mg
Fulfilled
Comprehensive Clinical & Operational Suites
From patient triage and outpatient queueing to intensive inpatient care, pharmacy inventory, and billing — engineered for high-availability healthcare delivery.
Smart OPD Walk-In Queue
Dynamic token issuance, doctor queue assignment, status lanes (Waiting, Calling, In Consultation), and automated throughput tracking.
- Visual token callout screen
- Doctor-specific queue lanes
- One-click Call Next & Skip actions
Inpatient Admissions & Bed Board
Real-time visual ward occupancy, admission tracking, bed transfers, nursing turnover status, and structured discharge summaries.
- Color-coded bed occupancy board
- Ward management & bed allocation
- Cleaning & turnover workflow
Pharmacy & Inventory Dispense
Formulary management, batch and expiry tracking, prescription fulfillment, purchase orders, and automated low-stock warnings.
- Prescription dispense validation
- Reorder level alerts & batch audit
- Stock ledger and purchase orders
Billing, Invoicing & Claims
Itemized patient billing, payments, refund tracking, insurer policy association, and end-to-end insurance claim management.
- Real-time balance calculations
- Insurer policy & claims tracker
- Full audit trail and financial exports
Telemedicine & Field Care
Real-time encrypted consultation threads powered by SignalR, remote patient coordination, and field representative visit management.
- Real-time messaging with SignalR
- Field rep vitals & fee collection
- Patient self-scheduling portal
How Care Flows Through CGH
A connected, frictionless patient journey designed to eliminate clinical handoff errors, minimize wait times, and enhance patient outcomes.
1
Triage & Intake
Front-desk registration or patient self-booking generates unique MRN with duplicate verification and assigns an active OPD token.
2
Consultation & Orders
Doctor reviews medical history, records chief complaints, prescribes electronic medication, and orders diagnostic lab or radiology workups.
3
Care Fulfillment
Inpatients are assigned to sanitized ward beds via the Bed Board; outpatients receive electronically verified medications at the Pharmacy.
4
Billing & Follow-Up
Automated invoicing calculates balances and claims; clinical notes are archived, and follow-ups are coordinated via Telemedicine.
Clinical Departments & Medical Centers
Delivering tertiary care across multidimensional medical and surgical specialties with continuous operational monitoring.
Cardiology
Cardiac care, cath lab, CCU
Emergency Trauma
24/7 Resuscitation & triage
Orthopedics
Joint replacement, trauma care
Pediatrics
NICU, child health, vaccination
Pathology & Lab
Hematology, biochemistry, PCR
Radiology & Imaging
MRI, CT scan, digital X-Ray
Internal Medicine
Chronic care, endocrinology
Clinical Pharmacy
Inpatient & outpatient dispense
Authorized Role-Based Portals
Select your dedicated portal to access tailored tools, records, and clinical workflows.
Hospital Staff Portal
For administrators, clinicians, nursing staff, laboratory technicians, pharmacists, and finance officers.
Sign in as Staff
Clinicians, nurses, lab & operations
Patient Portal
Create a personal account to view upcoming appointments, access telemedicine consultations, and track health history.
Field Representative Portal
For mobile healthcare coordinators conducting remote patient registrations, vital recordings, and field collections.
Field Rep Access
Mobile community coordinators
Trusted by Clinical Leaders & Hospital Teams
Hear from doctors, nurse managers, and operations directors who rely on CGH daily.
“The real-time OPD queue board transformed our clinic waiting room. Patients know their token status, and consultation handover between triage and doctors is seamless.”
“The visual Bed Board is a game changer for inpatient care. We can instantly verify available beds in ICU and General Wards, reducing admission delays by over 40%.”
“Automated low-stock alerts and integrated dispensing prevent formulary stockouts. The pharmacy team can fulfill verified e-prescriptions in minutes.”
Frequently Asked Questions
Everything you need to know about navigating City General Hospital services and portal access.
Sign in or create a patient portal account, then continue to the self-schedule form to choose a physician, date, and slot.
Use Self-Schedule Visit to start.
After authentication you return to booking automatically. Track upcoming visits in the Patient Portal.
Upon arrival, reception or nursing triage issues an electronic walk-in token. The system automatically categorizes patients into Waiting, Called, and In Consultation lanes per doctor. Patients can monitor live queue velocity on overhead clinic screens.
All patient records and EMR files are strictly governed by granular, role-based security policies. Only authorized attending medical personnel can view patient charts. Every record access and modification is permanently recorded in the system audit log.
Emergency triage staff have direct access to the live Bed Board to allocate trauma or critical care beds immediately without administrative bottlenecks. Formal demographic data collection can be completed or merged subsequently.
Hospital staff accounts are provisioned exclusively by authorized Hospital Administrators via the User Administration module. Staff members are assigned designated roles (Doctor, Nurse, Pharmacist, Lab Tech, Billing) and can configure Multi-Factor Authentication upon initial sign-in.
Ready to schedule care or open your workspace?
Patients can book a visit after signing in. Staff use hospital credentials for clinical and operational portals.